Terms & Conditions

Inspirational Invitations reserves the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website, your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

Samples

Samples illustrate print, card style and quality but may not be to your exact requirements – on request, we will send you exact proofs and colours when you order.

Ordering

All orders that you place with Inspirational Invitations will be subject to acceptance of these terms and conditions.

Supply of Information

Please ensure that information supplied for stationery is in a useable format and accurate to the best of your knowledge, to minimise amendment and reproofing.

Proofs

Proofs are sent by email, unless otherwise specified, using the wording and layout agreed in your order – please note that you are responsible for checking spellings and grammar. Inspirational Invitations will roughly check wordings but if items are signed off with typos and subsequently printed, Inspirational Invitations takes no responsibility. If replacements are required they will be charged for in full. Any changes to the wording must be emailed or phoned through and the proof rechecked.

Signing off

Inspirational Invitations requires that once you are happy, you confirm by email that you are happy with all the elements of the proof from start to finish and are happy for the entire job to be printed. Lead times vary but in a small number of cases, printing can occur as quickly as the same day as the sign off, so any subsequent corrections, not mentioned before sign off will result in the additional/amended invitations be charged on top of the original order.

Designs

All stationery, artworks and designs are the copyright of Inspirational Invitations. All rights reserved. Due to the bespoke nature of the printing small variations of colour may occur. You are responsible for ensuring that you have permission to use any material (for example poems and hymns in your Order of Service on bespoke stationery) you ask Inspirational Invitations to include in your stationery.

Inspirational invitations reserves the right to feature your stationery and descriptions of it on promotional material and Inspirational Invitations website or blog, but will never disclose your personal details or wedding details to third parties or online.

Timings

Once approved your finished stationery will be delivered in two weeks, sometimes less. Every effort is made to get orders processed and sent as quickly as possible. Unfortunately, these timings may change due to unforeseen circumstances, but we will always keep you updated on your order.

Prices

The price includes the typesetting,  proofs and printing. The prices shown are inclusive of UK taxes, where applicable. The total sum of your order is due on sign off and before card is ordered to enable us to buy stock for your order and pay for delivery.

Delivery

Delivery will be via Hermes, your email address will be added to the Hermes order to enable you to track your parcel. A signature will be require on delivery to provide proof of receipt. If you live locally and would prefer to collect your order, please contact us. We must be notified of defective goods within seven working days or you are not guaranteed a replacement.

Inspirational Invitations prides itself on exemplary customer service and quality. Every effort is made to ensure that parcels are sent and delivered safely on time.

If the parcel is lost or delayed Inspirational Invitations will do all that is possible to locate or replace the stationery and seek compensation itself from the party responsible. If, however, delay or loss of a stationery order results in it being useless for its original purpose Inspirational Invitations accepts no liability for any cost additional to that of replacements. Where inspirational Invitations performs its obligations to rectify defective/lost orders under this condition you will not be entitled to make any further claim in respect of the work done nor will you be entitled to treat delivery thereof as a ground for repudiating the Contract, failing to pay for the work or cancelling further deliveries.

Responsibility

You will be responsible for checking that invitations sent to your guests are the correct type. No refund will be given for guests receiving the wrong invitation. In some cases this will involve opening the invitations from a wallet, pocketfold, untying a ribbon or removing/replacing a bellyband. Inspirational Invitations takes no responsibility for invitations being sent to the wrong guests.

Cancellation

Cancellation of an order will be subject to any cost incurred and the full order will be charged if the order has been signed off and printed. Except in cases of a manufacture defect we do not accept returns of personalised items. We must be notified of defective goods within seven working days. Defect goods must be returned to me by recorded post. We will reimburse postage costs. Upon receipt of defective goods we will contact the customer to arrange a replacement or refund.

Force Majeure

Inspirational Invitations shall be under no liability if unable to carry out any order for any reason beyond its reasonable control including (without limiting the foregoing): Act of God; war; fire; flood; drought; inadequacy or unsuitability of any instructions, electronic file or other data or materials supplied by the customer; failure of power supply; or owing to any inability to procure materials required for the completion of the order. Very occasionally card is not available from the supplier. Every effort is made to get card quickly and in the correct shade but since Inspirational Invitations source their card from one supplier there is the possibility of delay. Please rest assured that you will be kept informed if this should happen.

Website

Inspirational Invitations has tried to ensure that information provided through this website is accurate, however it accepts no liability for any inaccuracies, errors or emissions in the site through technical or other reasons. We reserve the right at any time and without prior notice to make changes and corrections to the  material on the site. Inspirational Invitations does not guarantee the functions of the site will be uninterrupted or error free or that the site is free of viruses or other harmful components. You will be responsible for the entire cost of all necessary servicing, repair or correction.

Inspirational Invitations. All Rights Reserved.

The inspirational Invitations website is operated by

Inspirational invitations

57 Peak Close

Armitage

Rugeley

WS15 4TY

Tel; 07957 195457

beth@inspirationalinvitations.co.uk

info@inspirationalinvitations.co.uk

Please note, the above address is not a shop/public studio. If you would like to arrange a meeting please call in advance to arrange a suitable time.

We recommend you print out a copy of these terms and conditions for your future reference.